More Than Just an IT Company
As an IT managed service provider (MSP), what truly sets us apart is our personalized approach we have with each of our clients. We take the time to get to know every single employee, ensuring their team members are properly trained and onboarded from now and into the future.
Who We Are
Most organizations think that they need an IT managed service provider (MSP). But did you know that many of them offer the same services and treat you like a transaction?
What truly sets cyhpher netmedia apart from MSPs is our personalized approach we have with each of our clients. We spend time getting to know you, your business, and every single employee, which ensures you are ready for maximum productivity and business growth.
Above all, we are not an IT company – we’re a people company who works in IT. Our belief in people solving problems with IT differentiates us from MSPs who use IT to solve problems for people. Using this approach, we can be your strategic technology partner, dedicated to building strong relationships and offering customized solutions that align with your organizational goals.
Who We Are
Most organizations think that they need an IT managed service provider (MSP). But did you know that many of them offer the same services and treat you like a transaction?
What truly sets cyhpher netmedia apart from MSPs is our personalized approach we have with each of our clients. We spend time getting to know you, your business, and every single employee, which ensures you are ready for maximum productivity and business growth.
Above all, we are not an IT company – we’re a people company who works in IT. Our belief in people solving problems with IT differentiates us from MSPs who use IT to solve problems for people. Using this approach, we can be your strategic technology partner, dedicated to building strong relationships and offering customized solutions that align with your organizational goals.
Core Values
As a part of our company culture, we follow a strict set of 5 Core Values that we expect from ourselves and everyone we work with:
- Respect and empathy.
- Respect for yourself and for others.
- Don’t be a jerk.
- Don’t become one, don’t tolerate one.
- Strive for excellence.
- At home and at work.
- Prioritize.
- What moves us forward the most.
- Always communicate.
- Equally with everybody, no matter who they are.
Failure to follow any one of these core values indicates a poor fit for collaboration.
If there’s a poor fit, it needs to be said that you are not a bad person. Everybody is different, and not everybody is meant to work with each other.
From IT Support to Technical Excellence
Beyond just providing support, we work closely with your Executive, Finance, and HR departments to align IT with overall business goals. Plan your technical maturity with focused budgets? Upgrade your HR policy manual with digital safeguards? Maintain your compliance with cyber insurance and industry standards? We can do all that and more.
From IT Support to Technical Excellence
Beyond just providing support, we work closely with your Executive, Finance, and HR departments to align IT with overall business goals. Plan your technical maturity with focused budgets? Upgrade your HR policy manual with digital safeguards? Maintain your compliance with cyber insurance and industry standards? We can do all that and more.
Your Success Matters to Us
To say that we care about your success is something that any company can say. But we live and breathe it in every interaction we have.
From every first meeting, our goal is to never sell without first getting to know you. After all, a person wouldn’t propose marriage on the first date, right?
While we determine what your needs are, we are simultaneously looking for a “right-fit” in company culture. Once the initial meeting is over, we have a decision to make:
- move the conversation along further to the next step where we link your needs with a solution, or
- recommend you to another trusted service provider.
You’re probably wondering, “Why is there an option to decline the partnership?” Because if your needs and company culture don’t fit, there’s no point in moving the conversation further. Going back to the first date analogy, you wouldn’t continue dating somebody if you don’t click.
However, we like to provide value in everything we do, which means that we will always find an answer or recommendation to give you a chance at success.
And who knows? Just because there’s not a fit now doesn’t mean there won’t be one later. Until that time, we’ll be cheering you on from the rafters. 👏🏻👏🏻👏🏻
We believe that the foundation of any successful partnership is a strong relationship built upon communication, mutual success, and caring. We love to see organizational success everywhere. Our team is dedicated to understanding your business, its goals, and its challenges. By fostering open communication and collaboration, we ensure that we build a strong relationship based on trust. We want to be in your corner like Mickey to Rocky.
